10.4 Grade Review Policy
A student may appeal a grade on an exam or assignment within three business days of the assignment/exam/course grade being posted. Requests to review a grade must be submitted to the Instructor in writing, with documentation supporting the request for a grade change. The Instructor is responsible for responding to the student within five business days from receipt of the request. Extenuating circumstances, such as semester breaks or temporary unavailability of faculty, may necessitate a longer interval between request and resolution.
Should the student not be satisfied with the Instructor’s review, the student may present the same argument for review to the Program Director of the program in which they are enrolled. This request must include all relevant documentation and a written explanation of why the student believes the grade should be changed.
If the Program Director are unable to resolve the issue, the next step is a committee which will be convened to review the student’s appeal in writing.
The appeal process requires the student to submit the following materials:
- A formal written appeal describing the basis for the grade change request.
- Documentation supporting the appeal, including graded assignments, exams, and any relevant correspondence with the Instructor.
- A summary of the Instructor’s response and the Program Director’s review.
The Program Director will notify the student of the final outcome of their appeal.
If the student is not satisfied with the action taken by the program, they may initiate the School of Healthcare Leadership Grievance Policy.